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SOC 2 · ISO 27001 · Data residency on request
A.02Governance

What AI governance actually requires

Specify monitoring, evaluation, and audit logging as engineering requirements teams can implement.

AI governance fails when it is written as policy prose and handed to a team that has no way to implement it. It works when it is specified as engineering requirements the system must satisfy before it ships.

Enterprise buyers read the governance chapter twice. They have seen what happens when an ungoverned model reaches production: a decision no one can explain, a data exposure no one logged, a regulator asking for evidence that does not exist. Governance is how you make sure none of that is your story.

Three requirements, written for engineers

Monitoring

The system must emit drift, cost, latency, and behavior signals continuously, with alerting before users notice a problem. "We will monitor the model" is not a requirement. "P95 latency, token cost per request, refusal rate, and output-distribution drift are tracked per workflow with alert thresholds" is.

Evaluation

There must be a task-specific evaluation suite that runs before every release and on a schedule in production. A model change that degrades quality should fail the build, not surface as a customer complaint three weeks later.

Audit logging

Every consequential decision must be written to an immutable log with inputs, outputs, model version, and the reasoning trace. This is what turns "trust us" into "here is the evidence."

Governance is built into the system, not documented after the fact.

Map controls as the system runs

Design the system to collect access logs, change records, and evaluation results as it runs. Map each control to the evidence that satisfies it, and audits can use data already on hand.

Treat regressions as incidents

Prevent silent regressions by rerunning the evaluation harness before each model or prompt change is released. Block the release if it fails.

Key takeaways

  • Governance is an engineering requirement, not a document written after the system is built.
  • Specify monitoring, evaluation, and logging as acceptance criteria the system must meet to ship.
  • Map controls to SOC 2 and ISO 27001 as the system runs: collect evidence continuously.
  • Re-run evaluations on every model or prompt change; treat silent regressions as incidents.
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